You can’t wake it from the app, so you have to get up and press the button on the front of the box. So, you open the app to see what’s going on and realize the Sync Box is still in sleep mode. The TV says it can’t detect a signal because the Sync Box didn’t turn on.
Now, here’s how it actually plays out: You turn on the TV and your streaming box, console, or whatever source you plan on using. The Sync Box detects the signal, kicks out of sleep mode, and pushes that content to the TV’s screen. Here’s how it’s supposed to play out: You turn on the TV and your streaming box, console, or whatever source you plan on using. The good news is that it doesn’t work any better once everything is set up and connected. I ended up using 3M picture hangers to mount the brackets to the back of my TV, which not only worked better but will make it easier to remove these from the TV. Except the double-sided tape that comes with the mounting brackets is pretty crappy, so it doesn’t really hold. The lights are easy enough to install, as you just stick them to the back of your TV. If I bought this for my parents, for example, there’s no possible way they would’ve been able to get it set up. It’s easy enough if you already know what you’re doing, but I can see how this incredible unintuitive experience could be a nightmare for someone who isn’t tech savvy. I have no idea why it has its own app, but I can tell you that I’m not a fan of installing two apps for the same product line.Īnd then there’s the setup process.
#BOX SYNC WINDOWS 8.1 INSTALL#
So you can imagine my surprise when I had to install a second app-the Hue Sync App ( Android/ iOS)-just for the Sync Box. Because of that, I’m pretty familiar with the Hue app. I have at last one Hue light in every room of my house, and my whole family loves them. I’ve been using Philips Hue bulbs for years.
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